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FREQUENTLY ASKED QUESTIONS

| How long will it take for delivery ? - Answer |
| Orders are normally dispatched within 48 hours of the order being placed. All UK orders are sent by 1st class post. Orders to Europe, North America and Australia are all sent by Air Mail. On the rare occasion that a t-shirt is out of stock (over 95% of designs/sizes are always in stock) we will re-print that design as quickly as possible, this can take about a week, and send it out to you without delay. We silk screen print all of our t-shirts (no rubbish iron-on transfers here) which is why re-prints take a few days.
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| I don't live in the UK - whats the deal ? - Answer |
| We ship orders to the Europe, U.S.A. , Canada, Australia and New Zealand. You will be charged in GBP Sterling and this amount is automatically converted for you using the major banks daily exchange rate. It's easy, you just have to order and we do the rest. |
| What are the postal charges ? - Answer |
| Postage is per complete order, NOT per individual t-shirt. UK postage is £1.50 EuroZone £2.00 U.S.A./Canada £3.00 Australia/NZ £3.50 |
| What's the t-shirt quality like ? - Answer |
| Very good. We are proud of our t-shirts and we hope it shows. All of our t-shirts are silk screen printed, we do not use inferior "heat transfer" printing and only use the finest silk screens and inks. For more info on quality click here |
| What is your returns policy ? - Answer |
| You have a full money back guarantee. Just send it back within 7 days of receipt for a full refund. Our returns address is... itiswhatitis Ltd. PO Box 2235, Woodford Green, IG8 0YQ
Please ask for a certificate of posting from the post office when returning items (these are free) |
| Will I look cool in my t-shirt ? - Answer |
| It's a gift - can I send a message? - Answer |
| Yes, When you enter your address details you may leave a message for the recipient which we will print out and send with the order. |
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